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888-933-2671

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Return Information
Return Policy:


How to return orders:

Do not return damage merchandise. Inspect your merchandise upon arrival, damage claims will not be honored if reported past 10 days of delivery.

All returns are subject to approval (Returns do not include your original shipping and handling fees).

You must have a RGA (return goods authorization) number before we will accept returns.

If you receive damaged merchandise please contact us and include a SKU number, quantity and defect. Please note that damage claims must be submitted all at once. We will not reship or refund more than once per invoice.

Please Do not discard any packaging or paperwork.

Note: no returns on placemats, runners, chair covers, skirting, chair cover accessories, yardage, or bulk orders.

To make return please call us at: 1-888-933-2671

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If your order is returned to us undeliverable or refused, shipping charges are non-refundable. Additionally, a 25% restocking fee is incurred ( 50% restocking fee for custom size fabric tablecloths, runners, ect.).

Changes and/or cancellations can not be made once order is put into production, which is usually the same day the order is placed. Any changes are subject to approval.

 

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